Surprising Truth: You Don’t Need Computers for Broadband

Are you worried about your elderly parents or vulnerable neighbours needing a computer to get broadband? Maybe they’ve expressed concerns about this themselves? Well, here’s some good news that might surprise you: your loved ones don’t need computers or smartphones to enjoy the benefits of broadband and digital voice services. Let’s explore why and how you can help them make this smooth transition.

Understanding the worry

It’s a common misconception that broadband is only for browsing the internet, streaming videos, or sending emails. These activities do require a computer or smartphone, but broadband itself is simply a high-speed internet connection. Your loved ones might be hesitant about the switch to a digital landline, fearing they’ll need to learn new technology or make expensive purchases. But that’s not the case at all! You really don’t need computers for broadband.

Why you don’t need computers for broadband

Broadband is becoming essential, especially with the upcoming switch from traditional landlines to digital phone line services. But here’s the key point: a digital landline uses broadband without the need for a computer. Let’s break it down:

1. Digital voice basics: This technology routes calls over the internet instead of old copper wires.
2. Simple setup: The phone connects directly to a broadband router, not a traditional phone socket.
3. Familiar equipment: Your loved ones can keep using their existing landline handset with the help of a VoIP adapter.

How it works: A step-by-step guide

Transitioning to a digital landline is simpler than you might think. Here’s how it happens:

1. Broadband installation: A technician sets up the broadband connection from outside of the home.
2. Router setup: The broadband provider supplies a router, with detailed but easy set-up instructions. It’s as basic as plugging a few things in. This will create a link between the phone & the internet.
3. Phone connection: Instead of the wall socket your VoIP phone will plug into the router. If you are using a VoIP adapter, your phone will plug into the adapter & the adapter into the router.
4. Ready to use: The phone works just like before – no computer needed!

Benefits of digital voice for your loved ones

Switching to digital voice will be inevitable and moving early offers several advantages:

• Improved call quality: Clearer, crisper conversations
• Keep the same number: No need to inform contacts of a new number
• Enhanced features: Options like call blocking to reduce nuisance calls
• Future-proof: Prepared for the upcoming PSTN switch-off in 2027

Addressing common concerns

Your loved ones might have some worries. Here’s how you can address them:

1. “I don’t want to learn new technology” Reassure them that their phone will work the same way it always has.
2. “What about power cuts?” Explain that backup options are available, like battery packs for the router, & even trusted person support.
3. “Is it secure?” Digital voice can actually be more secure, with features like Phonely’s CallGuard to protect against scams.

Choosing the right broadband provider

When helping your loved ones select a broadband provider, there are plenty of options. Here are just a few you could consider to save a big internet search:

1. Plusnet: Known for straightforward packages, starting around £22 per month.
2. Vodafone: Reliable service with competitive prices, from £25 per month.
3. NOW Broadband: Budget-friendly option, starting at £20 per month.

These providers offer broadband-only deals, perfect for those who just need internet for digital voice.

How Phonely can help

At Phonely, we understand the concerns both you and your loved ones might have. That’s why we offer:

1. Simple setup: Clear, easy-to-follow instructions for connecting the phone to the router.
2. UK-based support: Our friendly team is always ready to help with any questions or concerns, or even to take you through the process step by step.
3. CallGuard protection: Advanced features to block scam calls and nuisances.
4. Unlimited calls: No need to worry about per-minute or time-of-day charges.

Having the conversation: Tips for discussing the switch

When talking to your loved ones about broadband and digital voice, keep these points in mind:

1. Be patient: This might be a big change for them, so take your time explaining.
2. Focus on similarities: Emphasise how similar the new system will be to their current one.
3. Highlight benefits: Discuss improved call quality & enhanced security features.
4. Offer support: Let them know you’ll be there to help with the transition.
5. Address specific concerns: Listen to their worries & provide clear, honest answers.

Real-life example: Mrs. Johnson’s switch

Consider Mrs Johnson, an 80-year-old widow who was initially hesitant about switching to digital voice. Her daughter, Sarah, explained that she could keep her old phone and that you don’t need computers for broadband. Mrs Johnson was relieved she didn’t need to buy a PC and decided to give it a try.

Sarah helped her mum choose a simple broadband package and set up Phonely’s digital voice service. Mrs Johnson was delighted to find that her phone worked just as it always had but with clearer sound. She even subscribed to the CallGuard feature which gave her back the confidence to answer her ringing phone at any time.

Preparing for the future

The switch to digital voice is coming, with the PSTN network being phased out by 2027. By helping your loved ones make the transition now, you’re ensuring they’re prepared for the future. They’ll be able to stay connected without the stress of a sudden, forced change later on.

Recap

Remember, your loved ones don’t need computers for broadband to enjoy digital phone line services. With the right information and support, they can make a smooth transition to this new technology. By choosing a suitable broadband provider and pairing it with Phonely’s user-friendly digital voice service, they can continue to stay connected with all the benefits of modern technology – without the complexity.

At Phonely, we’re committed to making this transition as smooth as possible. Our mission is to give even the most vulnerable the confidence to answer their phone by providing a protective barrier to keep out scammers & fraudsters.

Our team is always here to answer questions and provide support. So why not take the first step? Help your loved ones embrace the future of home phone services, knowing they can do so without changing the way they use their beloved landline.